Survey Cust

PRISM CUSTOMER SATISFACTION SURVEY

Select Q1: How well did we inform you of changes?ExcellentGoodAcceptablePoorN/A

Select Q2: How well did we convey available options?ExcellentGoodAcceptablePoorN/A

Select Q3: How well did we convey and meet quotes?ExcellentGoodAcceptablePoorN/A

Select Q4: How well did we explain warranty agreements and billing?ExcellentGoodAcceptablePoorN/A

Select Q5: How well did we meet your punctuality expectations?ExcellentGoodAcceptablePoorN/A

Select Q6: How well did we listen to your concerns, and suggestions?ExcellentGoodAcceptablePoorN/A

Select Q7: How well did we act on your suggestions?ExcellentGoodAcceptablePoorN/A

Select Q8: How would you rate our level of courtesy?ExcellentGoodAcceptablePoorN/A

Select Q9: How well did Prism staff understand the service/ job?ExcellentGoodAcceptablePoorN/A

Select Q10: How well did Prism staff meet skill/ knowledge level?ExcellentGoodAcceptablePoorN/A

Select Q11: How well did Prism staff meet suitability requirements of the job?ExcellentGoodAcceptablePoorN/A

Select Q12: How well did we meet your flight safety expectations?ExcellentGoodAcceptablePoorN/A

Select Q13: Was flight safety briefing offered?ExcellentGoodAcceptablePoorN/A

Select Q14: For the services or parts provided by Prism, how well did we meet your cost expectations?ExcellentGoodAcceptablePoorN/A

Select Q15: How would you rate Prism's cleanliness standards?ExcellentGoodAcceptablePoorN/A

Select Q16: Parts shipped by Prism was appropriate documentation provided?ExcellentGoodAcceptablePoorN/A

Select Q17: Parts shipped by Prism did we meet shipping packaging and labeling requirements?ExcellentGoodAcceptablePoorN/A

Select Q18: Overall RatingExcellentGoodAcceptablePoorN/A

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